AI Sentiment Analysis Bot
Analyzes customer feedback for insights.
An AI Sentiment Analysis Bot is an AI-powered tool designed to analyze text, speech, or other data to determine the emotional tone, opinions, or attitudes expressed, classifying them as positive, negative, neutral, or specific emotions (e.g., joy, frustration). Leveraging natural language processing (NLP), machine learning (ML), and sometimes generative AI, these bots are used in HR, customer service, marketing, and employee engagement to gain insights into workforce sentiment, customer feedback, or public opinion.
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