Privacy Policy

LLM Software (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you use our website https://www.llmsoftware.com and related services (“Services”).

By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

a. Information You Provide

  • Account Information: Name, email address, password, company  name, billing details.

  • Communications: Feedback, support inquiries, and other messages.

b. Information We Collect Automatically

  • Usage Data: Pages visited, features used, time spent on the site.

  • Device & Log Data: IP address, browser type, operating system, referring URL, date/time stamps.

c. Cookies & Tracking Technologies

We use cookies and similar technologies to improve functionality, analyze traffic, and enhance user experience. You can manage cookies via your browser settings.

2. How We Use Your Information

We use your information to:

  • Provide and maintain our Services

  • Personalize your experience

  • Communicate with you (e.g., updates, support)

  • Process payments and invoices

  • Improve the Services and develop new features

  • Comply with legal obligations

3. How We Share Your Information

How We Share Your Information

  • Service Providers for hosting, analytics, email delivery, and payments

  • Legal Authorities if required to comply with law or protect rights

  • Business Transfers if our business is sold or merged

4. Data Retention

We retain your data only as long as necessary for the purposes described in this policy or to comply with legal obligations.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access to your personal data

  • Correction of inaccurate data

  • Deletion of your data

  • Restriction or objection to processing

  • Data portability

To exercise these rights, please contact us at support@llmsoftware.com

6. Data Security

We implement appropriate technical and organizational measures to protectyour data from unauthorized access, loss, or misuse. However, no system is completely secure.

7. International Data Transfers

If you are accessing our Services from outside the country where our servers are located, your information may be transferred internationally. Wetake steps to ensure such transfers comply with applicable data protection laws (e.g., using Standard Contractual Clauses under GDPR).

8. Third-Party Links

Our Services may link to third-party sites. We are not responsible for the privacy practices of those websites. Please review their privacy policies.

9. Children’s Privacy

Our Services are not intended for children under 13 (or under 16 in the EU). We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version and update the “Last Updated” date. Your continued use of the Services indicates acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at support@llmsoftware.com